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Customer Care

How can we help you?

We know that buying a Wood-Fired hot tub or Outdoor Sauna is a big decision, and there are many options to consider including type of tub and heater arrangement, colours, materials, delivery, access, and installation. With this in mind, we have pulled together a number of useful links to support your journey. If you have any further questions, please do call or arrange to visit one of our showrooms. 

We understand that the needs of a business are different to those of a private customer. With this in mind we recommend a call or appointment with one of our team who can guide and advise you. Our head office team can be reached on 01748 889303 or if out of hours please send an email or contact form and we will come back to you as soon as we can. 

About Kirami

Learn more about the history of the company and its origins. 


Catch us at one of our events or read up on the latest hot tub guides and expertise.


Learn more about our diligent delivery service and when you can expect your new purchase to arrive.

Try Kirami

We understand that investing in a wood-fired sauna or hot tub is a significant decision. With "Try Kirami," you can test the waters and ensure it's the perfect fit for your lifestyle.

Delivery & Installation

Handy information about our delivery and installation service and what to expect on the day your wood-fired hot tub or sauna arrives.

Finance options

We are delighted to be able to offer finance packages to suit a range of consumer requirements. 


Catch us in-person at one of the many events we'll be attending where you can see Kirami products up, close and personal.

Contact us

We love discussing our products. Please get in touch by email or phone with any questions you might have.