From the North of Scotland to Cornwall, Norfolk to Belfast, we have it covered
We believe that a purchase as important as a new Kirami hot or cold tub deserves a suitably diligent delivery service, hence here at Kirami UK we have our own versatile fleet of vehicles available to deliver across the UK and Ireland. From the North of Scotland to Cornwall, Norfolk to Belfast, we have it covered.
Using our own vehicles which are mainly 4x4’s with trailers, vans or small HGV’s means we can usually get to places others can’t or won’t go, such as properties with tight or restricted access or across fields with up to 8 tubs per load.
We have the following delivery or collection options for you to consider.
Free UK Delivery on a Kirami UK Vehicle
We cover the whole of the UK at least once per month, sometimes up to once per fortnight. Free* delivery is typically undertaken using our own vehicles and 1 driver. We group deliveries together in a similar direction to ensure the trip is efficient.
Delivery is free based on direct off-loading from the vehicle and acceptance of our nationwide delivery frequency and timing.
*Scottish Highlands & Islands, UK Islands, Northern Ireland and Republic of Ireland locations are all subject to additional charges. Please ask us for a quote prior to placing your order.
Express Delivery on a Kirami UK Vehicle or the Pallet Network
We hold a large stock of Kirami wood-fired hot tubs and sauna here in the UK so if you would like to take advantage of this and require delivery in a hurry i.e. within a matter of days, please just let us know. If we can fit your delivery into an existing route we will. If we need to send a dedicated vehicle or utilise a trusted nationwide pallet service, these options are also available subject to additional charges. Please ask us for a quote prior to placing your order if express delivery is required.
Free Collection
From our main storage facility and head office which is based just north of Richmond in North Yorkshire, DL11 7SQ. We are less than 10 minutes from the A66/A1(M) junction at Scotch Corner and have access for all sizes of vehicles from a car and trailer to an articulated curtain side HGV.
Telehandlers and forklifts are available for loading, and assistance to secure your tub before departure is available. We are open Monday to Friday from 8am to 5pm and Saturday 9am to 12 noon.
Hot & Cold Tub Installation
Our Free UK delivery service is based on the direct offloading of the tub i.e. where a vehicle can safely get to and the driver can unload off the side/back of the vehicle. Installation of the hot tub is not included with free delivery. If you require installation or further assistance with moving the tub from the vehicle delivery point to its final installation location, it is necessary to specify our installation service at the time of purchase.
The standard installation service allows for 1 or more of our team members moving the tub from the front of a typical residential property to the back via an unobstructed route of a suitable width, followed by the installation of the tub on a firm and level base which has already been prepared by the customer.
If your delivery and installation situation is anything different to what is described above, we may need to quote and plan to provide for additional resources to allow for a successful delivery and installation.
To allow us to do this please provide us with the following information.
1. Delivery Postcode or better still, a What3Words location for your entrance/parking area and where the tub is to be sited
2. Detail of obstacles and likely access issues for the vehicle or the tub when being moved
A short video or series of photos can be sent to our WhatsApp Business number which is 01748 889303
If you thinking of moving a tub yourself this is the approximate number of physically fit and capable people required to carry each size/model of tub
Tiny 2 people
Medium 170cm & Woody Tiny 2 to 4 people
Large 200cm and Woody M/L 4+ people
Installation includes moving the tub to its final location where it is then positioned with guidance from the customer. We then connect the heater and water outlet, fit the flue set and any warning and safety notices, build the steps, fit the cover and drink holder etc. plus connect any filters, pumps or secondary heating systems. LED lights and other electrical items are typically supplied with a EU to UK plug adaptor. 3kW+ heaters will require a suitable outdoor connection supplied by the customers electrician to ensure there is sufficient power available.
Important Delivery and Installation Considerations
- Please note, all Pallet Network deliveries are kerbside or just onto your property and no installation or delivery/assistance to point is available or offered.
- It is the customers responsibility to provide the appropriate information at the time of purchase so that installation can be quoted accurately and resources made available accordingly.
- It is at the installation team leader’s discretion as to how far they can safely move a tub on your property. If the resources made available within the invoiced installation service are insufficient, we reserve the right to deliver as per the invoice or pass on to the customer any additional costs incurred where necessary.
- The Health, Safety and Wellbeing of all people involved in the delivery with the exception of our directly employed staff, is entirely at the risk of the customer.
Installing a Kirami hot tub is simple and easy. YouTube videos, product manuals and ongoing UK support is readily available from our experienced team https://youtu.be/W8t7cehVMKs
